Define Scope of the Application Handover

Use

To determine the assignment of the applications to the possible support organizations

To define what needs to be handed over and to whom

Consider the following areas:

·         Business processes

·         Interface management

·         Development maintenance

Applications are usually interdependent, so try to avoid assigning application management to different organizations.

Prerequisites

Business blueprint completed

Procedure

1.       Define the individual applications and group them by function.

2.       For each application group, define the support organization responsibilities.

3.       Define the possible support organizations:

-         Members of the project team

-         Internal support organization

-         Third party support organization

4.       Estimate the costs for the possible combinations of application groups and support organization.

5.       Assign the application groups to the support organization(s).

Result

Scope of application handover defined