Define Handover Schedule for Technical Infrastruture

Use

To schedule the handover of the technical infrastructure to the appropriate support organization

Perform the handover as soon as possible, in the early phases of operations implementation.

·         Advantage: the support organization can gain experience with the technical environments before the start of production.

·         Disadvantage: higher costs may be incurred before the system is in production.

Depending on the project requirements, you may prefer to hand over only parts of the system landscape to the support organization.

If there are frequent changes in the development environment, the project team may prefer to manage the development environment with their own resources and schedule an early handover for the quality assurance and production environments only.

Prerequisites

Support organization for technical infrastructure defined

Scope and requirements for the handover defined

Procedure

1.       Determine the consequences of a handover for each environment (development, quality assurance, and production). Examples:

-         Support organizations are often less flexible than experienced administrators in the project teams (so a support organization may take longer to make a change).

-         An early handover may generate additional costs.

-         An early handover can help to ensure that backups are performed correctly and minimize the danger of loss of development data.

2.       Plan the schedule for the handover of each environment to the support organization.

Result

Schedule for technical infrastructure handover