Deliver Transition Training and Information Package(s)

Use

The purpose of this task is to document information about the new processes, procedures and roles, and advise on how to communicate those changes to the staff. The information needs to be delivered to line managers as appropriate (usually by training and/or information packages).

Procedure

  1. Collect all necessary information and sort by stakeholder group.
  2. Schedule training.
  3. Prepare training material and information packages.
  4. Pilot training and communication material.
  5. Deliver training and distribute information packages.
  6. Collect feedback and improve training and communication.
  7. Update the OCM Plan with feedback received during the training and afterwards.

Result

Line managers are prepared to manage the transition