Trained End Users

 

Purpose

 

The purpose of this deliverable is to prepare end users for going live by educating them on how to operate in the SAP environment.

 

How should it be produced

 

Instructor led training, on the job training, computer/ web based training, or a combination of such delivery methods can be used to deliver training.  The delivery training has been planned in prior phases and executed at this time.

 

What if it is not done

 

If adequate end user training does not exist the go live and the project will fail.  End users will not be able to operate the SAP system.

 

Source of Input (Deliverable/Other)

Input

 

End User Training Schedule and Logistics

·         (All deliverable outputs)

End User Training Materials and Documentation

·         (All deliverable outputs)

 

Outputs

 

Refer to breakdown of the deliverable in the roadmap structure.

 

Additional Information

 

It is important to note, if end users are not able to attend their respective end user training courses they should not receive their production user ID.  It is not a good idea to have users working on the production system without the appropriate training.