Conduct Pilot Test
Use
The purpose of this task is to test the usability of the training content and documentation materials. The audience for the usability test should include a cross-section of the end user audience, subject matter experts, power users, and other members of the training team.
Procedure
Result
This task is complete when all of the end user training and documentation content is assessed and evaluated by representatives of the end user population. Suggestions for improvement are incorporated into all of the content.