Create End User Training and Documentation Materials
Use
The purpose of this task is to develop the documentation and training content.
Procedure
You will use the End User Training and Development Project Plan to schedule resources and develop training and documentation materials. You will primarily develop the documentation materials first and then create the training materials based on that documentation.
Develop Documentation Content
Business Process Procedures (BPPs) can be downloaded from SAPNet. Please follow the link provided below.
You can use the Knowledge Warehouse to access and update the online documentation.
Developing the SAP awareness and basic content should be the first priority. It is important to complete this content since it will most likely be a prerequisite to all other documentation and training.
Develop Training Content
A basic SAP overview course should include the following:
During a GlobalASAP (Global AcceleratedSAP) implementation, training content may have already been created for template development. Review and translate the existing content for reuse.
An instructor guide provides the information required for instructors to teach each class effectively. It should outline how to teach the class including estimated time for completing the course, tips, points to emphasize, answers to frequently asked questions, etc. It should include notes that reference the training materials, as well as detailed demonstrations. Instructor guides are extremely important to maintain consistency if various instructors will be teaching the classes. See the accelerator How to Create an Instructor Guide for more information.
Result
This task is complete when the documentation and training content is developed.
Tips