The systems and application handover to support
organizations is the implementation of handover strategies that were previously
defined. This includes handing over the technical infrastructure and the
functional solution (configuration, developments and interfaces). The support
organizations are given support responsibility for the solution and sign off on
the handover.
Refer to the References tab below for information on
method of output creation.
Often, support organizations create acceptance tests or
criteria that are to be met prior to their acceptance of support. These should
be known well in advance and agreed upon by the leaders of the project teams
and the support organization.