Purpose
The purpose of this deliverable is to detail procedures
for periodic system administration and maintenance. These procedures should
encompass daily, weekly, monthly and annual tasks. In addition, these procedures
should detail roles and responsibilities for each task.
How should it be produced
·
Define periodic system maintenance plans detailing how the systems are
maintained and administered according to daily, weekly, monthly, and annual
timetables. These plans should include
resource assignments for specific tasks and procedures.
·
Conduct basis and systems administration workshop, providing initial training
to the systems support staff.
·
Define backup and recovery procedures, documenting approved plans and
activities to enable the fast recovery of damaged hardware or missing data and
minimize the impact of server or data downtime.
·
Define transport procedures, detailing procedures for the process,
justification, responsibility and timing of transporting change requests.
·
Define database administration procedures, documenting procedures for
maintaining all databases in the SAP landscape.
·
Define System Operation Procedures and Resposibilities
What if it is not done
This is a very important and mandatory deliverable where
responsibilities and procedures for SAP system administration are defined. Without set procedures, the implementation
cannot be executed.
Source of
Input (Deliverable/Other) |
Input
|
Technical Requirements and Design |
· Client deployment strategy · Transport strategy |
Technical Integration and Design Document |
· (All deliverable outputs) |
Project Charter |
· IT Strategy |
Outputs
Refer to the breakdown details of the deliverable in the roadmap structure
It is important to note that administration tasks are different and specific to each type of system. Once established, each procedure should be tested fully and approved.