This output is to identify the staff members for
production support team. This will define the selected staff members, their
roles and responsibilities, contact procedures. The selected team members should
work very efficiently and proactively to keep the business operations smooth.
These staff members should be easily accessible to the end-users community and
ready to resolve any open issues in a short duration.
Refer to the References tab below for information on
method of output creation.
The production support team should be organized and ready for first few weeks of production
operations after that the client help desk organization take full
responsibility of production support.