{"document":{"aggregate_severity":{"namespace":"https://www.suse.com/support/security/rating/","text":"moderate"},"category":"csaf_vex","csaf_version":"2.0","distribution":{"text":"Copyright 2024 SUSE LLC. All rights reserved.","tlp":{"label":"WHITE","url":"https://www.first.org/tlp/"}},"lang":"en","notes":[{"category":"summary","text":"SUSE CVE-2013-3551","title":"Title"},{"category":"description","text":"Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.","title":"Description of the CVE"},{"category":"legal_disclaimer","text":"CSAF 2.0 data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).","title":"Terms of use"}],"publisher":{"category":"vendor","contact_details":"https://www.suse.com/support/security/contact/","name":"SUSE Product Security Team","namespace":"https://www.suse.com/"},"references":[{"category":"external","summary":"CVE-2013-3551","url":"https://www.suse.com/security/cve/CVE-2013-3551"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 864613 for CVE-2013-3551","url":"https://bugzilla.suse.com/864613"}],"title":"SUSE CVE CVE-2013-3551","tracking":{"current_release_date":"2025-03-16T12:45:48Z","generator":{"date":"2023-02-15T05:37:27Z","engine":{"name":"cve-database.git:bin/generate-csaf-vex.pl","version":"1"}},"id":"CVE-2013-3551","initial_release_date":"2023-02-15T05:37:27Z","revision_history":[{"date":"2023-02-15T05:37:27Z","number":"2","summary":"Current version"},{"date":"2023-12-08T04:55:53Z","number":"3","summary":"Current version"},{"date":"2024-09-10T05:43:47Z","number":"4","summary":"Current version"},{"date":"2025-03-16T12:45:48Z","number":"5","summary":"Current version"}],"status":"interim","version":"5"}},"product_tree":{"branches":[{"branches":[{"branches":[{"category":"product_name","name":"openSUSE Tumbleweed","product":{"name":"openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed","product_identification_helper":{"cpe":"cpe:/o:opensuse:tumbleweed"}}},{"category":"product_version","name":"otrs-3.3.16-37.1","product":{"name":"otrs-3.3.16-37.1","product_id":"otrs-3.3.16-37.1","product_identification_helper":{"cpe":"cpe:2.3:a:otrs:otrs:3.3.16:*:*:*:*:*:*:*","purl":"pkg:rpm/suse/otrs@3.3.16-37.1"}}},{"category":"product_version","name":"otrs-doc-3.3.16-37.1","product":{"name":"otrs-doc-3.3.16-37.1","product_id":"otrs-doc-3.3.16-37.1","product_identification_helper":{"purl":"pkg:rpm/suse/otrs-doc@3.3.16-37.1"}}},{"category":"product_version","name":"otrs-itsm-3.3.14-37.1","product":{"name":"otrs-itsm-3.3.14-37.1","product_id":"otrs-itsm-3.3.14-37.1","product_identification_helper":{"purl":"pkg:rpm/suse/otrs-itsm@3.3.14-37.1"}}}],"category":"product_family","name":"SUSE Linux Enterprise"}],"category":"vendor","name":"SUSE"}],"relationships":[{"category":"default_component_of","full_product_name":{"name":"otrs-3.3.16-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-3.3.16-37.1"},"product_reference":"otrs-3.3.16-37.1","relates_to_product_reference":"openSUSE Tumbleweed"},{"category":"default_component_of","full_product_name":{"name":"otrs-doc-3.3.16-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-doc-3.3.16-37.1"},"product_reference":"otrs-doc-3.3.16-37.1","relates_to_product_reference":"openSUSE Tumbleweed"},{"category":"default_component_of","full_product_name":{"name":"otrs-itsm-3.3.14-37.1 as component of openSUSE Tumbleweed","product_id":"openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"},"product_reference":"otrs-itsm-3.3.14-37.1","relates_to_product_reference":"openSUSE Tumbleweed"}]},"vulnerabilities":[{"cve":"CVE-2013-3551","ids":[{"system_name":"SUSE CVE Page","text":"https://www.suse.com/security/cve/CVE-2013-3551"}],"notes":[{"category":"general","text":"Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.","title":"CVE description"}],"product_status":{"recommended":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]},"references":[{"category":"external","summary":"CVE-2013-3551","url":"https://www.suse.com/security/cve/CVE-2013-3551"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 864613 for CVE-2013-3551","url":"https://bugzilla.suse.com/864613"}],"remediations":[{"category":"vendor_fix","details":"To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n","product_ids":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]}],"scores":[{"cvss_v3":{"baseScore":6.5,"baseSeverity":"MEDIUM","vectorString":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N","version":"3.1"},"products":["openSUSE Tumbleweed:otrs-3.3.16-37.1","openSUSE Tumbleweed:otrs-doc-3.3.16-37.1","openSUSE Tumbleweed:otrs-itsm-3.3.14-37.1"]}],"threats":[{"category":"impact","date":"2014-02-14T17:42:18Z","details":"moderate"}],"title":"CVE-2013-3551"}]}