User Support Implemented

 

Description

 

User support implemented is the established organization, procedures and tools for end user support, which is published to the end user community and the project teams. End users will need to know whom to contact and how for support and the establishment of user support should include such communication plans. The project team should also know these procedures for communication and escalation. The organization planned for should be activated and the tool for tracking support calls from initiation to resolution is put in place.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

None