Confirmed Content Implementation Phases

 

Description

 

The output specifies the phases for implementing specific parts of the content and the required minimum content for the portal to go live.

A phased content implementation approach might be an appropriate approach for implementing content (instead of a “big bang” approach) because the single implementation phases are easier to oversee and manage. Portal technology allows this approach to be chosen.

 

Process

 

The following indicators could play a role in defining content implementation phases:

 

·         Quick wins

·         Solving “pain points”

·         Content benefits (for example, cost savings)

·         Need for Web-based access

·         Business processes (critical/non-critical)

·         Readiness of business units

·         Readiness of content-providing (backend) systems

·         Legacy systems to be replaced

·        

 

A typical starting point for content implementation might be pure information content (document-oriented and Business Intelligence content) and functions/services for non-critical business processes (for example, Employee Self Services). This type of content targets a huge number of the portal community and leverages the typical advantages of portal technology such as common accessibility and high usability of individual user interfaces.

To enforce user acceptance, the initial content should also be of significant value to the portal community. The implementation of collaborative functions such as virtual team rooms or net meetings might be a good way to achieve this.

Further phases might be used to establish more and more core process-related content in the operational portal.

 

Additional Information

 

None