Create EUT Curriculum Paths and Documentation Topics

Use

The purpose of this task is to develop an initial end user training (EUT) curriculum and to identify the documentation topics. The curriculum defines what needs to be learned, in what order it must be presented, and who needs to learn it. The curriculum will be refined over the training development cycle.

Procedure

  1. Use existing information to identify which topics need to be presented, which topics will be addressed through documentation, and which will be addressed through both.
  2. Draft a list of documentation topics.
  3. Create a list (or outline) as a prerequisite to development. This will assist in identifying important system procedures or transactions and make sure they are included in the development plan.

  4. Draft topics into an initial curriculum.
  1. Create an initial job role analysis.
  1. Assemble curriculum path per role.
  2. Review the Needs Assessment for audience information. This serves to reveal any timing issues in getting the right people to the right training at the right time, and also provides a basis for building the end user training schedule.

    It is critical to include prerequisite courses. These should include SAP prerequisites (e.g., basic navigation) and non-SAP prerequisites (e.g., basic PC training).

  3. Review curriculum paths with implementation team functional leaders, human resources, and change management team.

Ask the following questions:

  1. Update curriculum.

Result

This task is complete when documentation topics and an initial curriculum are created, and roles have been identified.