Map Curriculum to Job Roles

Use

The purpose of this task is to determine which end users need to attend which courses.

Procedure

  1. In coordination with business process owners, IT, security and authorization team, organization change management team, and configuration team, identify any gaps in the training curriculum or additional roles that have not already been identified. Address gaps by updating the curriculum.
  1. Once all future roles have been confirmed, work with relevant management to map these roles to the organization.
    It may be necessary to group several current roles to one new role. It may also be necessary to map several groupings of your end users to one role, since many organizations have different titles for employees that essentially have the same responsibilities.
  1. Map each role to courses.
  1. Assemble all courses into a final curriculum that shows the complete set of courses to be offered, the path each end user audience will take through them, and prerequisites required for each course.
  1. Review the training budget to plan appropriately.
  2. Acquire validation and sign-off from relevant management and project team members.
  3. Provide the final curriculum for relevant management and project team members.

Result

This task is complete when you have assigned users to classes they must attend to perform their tasks in their assigned roles.

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