Define Strategy for Using SAP Services

Use

The purpose of this task is to define the strategy for using SAP services during the implementation phases, as well as for Continuous Improvement during production operation of the SAP System.

SAP provides services that are linked to the project phases. These services are tailored to meet your individual needs. SAP's Training and Consulting (Professional) Services complement the Support Services, which are included in the purchase of your SAP System. Training and Consulting (Professional) Services are charged on an extra basis.

Procedure

  1. Get information about the SAP services via the SAP Service Marketplace at http://service.sap.com.
  1. Decide which of the SAP services you want to use.
    The clear structure of the SAP services documentation helps the decision-making process.
  1. Decide when each SAP service is required according to your project plan.
    The date of using a SAP service must be agreed upon with the service provider.
  1. Include the costs for the SAP services in your budget plan.
  1. Document your decisions in your project documentation.

Result

The strategy for using SAP Services is defined. SAP Services are scheduled and included in your budget plan.

It is useful to have a look at the SAP Service Marketplace (http://service.sap.com) from time to time to get the most current information on SAP and partner offerings.