This task is complete when you have assigned users to classes they must attend to perform their tasks in their assigned roles.

Tips:
- This task should identify the training requirements for each category of end users, not schedule the users in specific training classes. The Training (and Documentation) Coordinator should work with each business area of the organization to assign end users to classes using the information contained in the curriculum.
- The curriculum should be updated with the following considerations:
- Do the course agendas cover the most important topics required for the business?
- Are the courses modularized to enable combinations of modules into role specific training?
- The mapping of job roles to courses should be updated with the following considerations:
- Can any of the courses be combined to reduce the number of individual courses; for example, if purchasing agents are to attend two different courses, is there any way to combine the courses?
- Do additional courses need to be added to accommodate different job roles? If, for example, a purchasing course includes both requisitioning and purchase orders and if everyone creates requisitions but only purchase agents create orders, it may be better to split this course into two parts.
- Focus on post implementation job roles and not on the current job roles. However, where appropriate, also consider functional differences.
For instance, the purchase release limits may change with the introduction of SAP. How will this alter the purchasing agent's job?
- When mapping future roles to courses, consider the knowledge, skills, and abilities identified in the End User Training and Documentation: Needs Assessment. This will impact the number of courses that each role will need to take during course delivery.
- Determining the end user curriculum is an iterative process that continues until the SAP configuration is complete. Realize that curriculum-related deliverables are living documents that may need to be updated as business processes and the organization changes.
- Where possible, identify those end users who only require training after the implementation date, that is, month-end processing or non-critical display end users. This can help reduce the burden on instructors just before implementation.