To define the strategy for system management of the new solution
Technical infrastructure defined
1. Identify the scope of the system landscape to be supported, including:
- Software components (SAP and non-SAP)
- Technical components (servers, network, output devices, …)
- Interfaces (from the technical viewpoint)
2. Identify or define service level agreements for each of the components involved.
3. For each area, identify resources required for systems management
4. Estimate expected costs for system management and calculate the return on investment (ROI).
5. Identify additional tools for system management.
System management strategy defined
For Central
System Administration use the “Central System Monitoring
Tool” on the Solution Manager.