Description
The output describes the portal relevant actual processes/functions
and the related content from a high level point of view. The analysis of the
actual processes and content offering could be used to determine painpoints.
This could be the starting point to define content requirements.
Process
A starting point for the analysis could be the identified
user population and their organizational roles. Proceeding user research and
questionaires could help to get a picture of the actual processes and the
supporting content.