Create Issue and Escalation Management Plan
Use
The purpose of this task is to establish effective procedures to manage and resolve a wide range of ongoing issues that occur throughout the project duration. Ensure that open issues are documented, reviewed and (more importantly) resolved in a timely manner. Open issues that cannot be resolved by the project team must be escalated to project management or the steering committee so that decisions can be made quickly. Timely issue resolution allows the project effort to continue to move forward.
Procedure
Result
The project issues management plan is finalized, documented, and communicated to the project team.