Established Helpdesk

 

Description

 

The established helpdesk is an organization created to technically support the project teams. The helpdesk operates with established working hours and procedures that should be communicated to all project team members. If there are no existing systems used by the helpdesk for support, then these need to be set up. These are typically call tracking and problem ticket tracking systems.

 

Process

 

Refer to the References tab below for information on method of output creation.

 

Additional Information

 

None